Return/ Shipping Policy

  1. Refund and Return Policy

In keeping with RADHYA.IN goal of ensuring User satisfaction, this return and refund Policy (“Return and Refund Policy”), together with the terms of use, sets out RADHYA.IN procedures and policies in accepting Product returns, once a Product has been delivered to a User after purchase from the Platforms. Any return of Products by Users shall be governed by and subject to the terms and conditions set out under this Return and Refund Policy as:

Since we cut a specific length as per your need, so exchange/return in that case shall not possible for us.

Returns can be only in case of genuine defects in gowns, kurties, top and as long as the product is unused and not washed.

To initiate return one need to inform us within 48 hours of the order received, to inform us please write to us at radhyafabricsllp@gmail.com or fill our attached form for defects/returns.

Refund will be done through online mode in 6-7 working days.

Users are required to peruse and understand the terms of this Return and Refund Policy. If you do not agree to the terms contained in this Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Platforms. The terms contained in this Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.

2.    Cancellation policy

 

In case of cancellation of your order we request you to kindly drop us an email within 24 hours of your order being placed on radhyafabricsllp@gmail.com with details of your order.

Shipping policy

We are committed to delivering your order accurately, in good condition and always on time. We partner only with reputed courier companies to ship your orders worldwide.

For order above ₹2000 shipping is absolutely free in INDIA. For orders below ₹499, there is a nominal fee based on the services you select.

  • We ship your order within 24-48 hours.
  • You can expect your order to be delivered to you in 3-8 working days in INDIA and 6-12 days for other locations WORLDWIDE.
  • You can track your order online once it is dispatched. While we shall endeavor to ship all items in your order together, this may not always be possible due to product availability. We will intimate you in such cases we mail
  • If you feel the packaging is tampered with or damaged, you can refuse to accept the delivery. Call us at +919311046761 or Contact Us with your order number. We will ensure that a replacement delivery is made to you at the earliest.